You will find a Return and Exchange form enclosed with your order. To return an item, complete the form and enclose it with the merchandise you are returning. Please indicate on the form whether you would prefer a refund or exchange, and allow ten business days for your return or exchange to be processed. We will notify you via email of your refund once we have received and processed the returned item.
Shipping fees on your original order are not refundable. You may return unworn merchandise with all tags attached within 30 days (or 10 days after 12/25 whichever is earlier) for an exchange or refund.
Credits or charges due will be issued to the original credit card. Underwear can only be returned in its original unopened packaging. Bras should be returned with tags attached and in the original packaging. Due to the nature of molded bras, all molded bras should be returned in BOXES not envelopes. Damaged bras due to incorrect return packaging will NOT be accepted.
Please ship returns to the following address: